Frequently Asked Questions (FAQ)

How long does shipping take?

Standard Shipping: 5–8 business days.

Express Shipping: 3–6 business days.

Delivery times include order processing and transit time.

How much does shipping cost?

Standard Shipping: $4.95

Express Shipping: $6.95

Shipping fees are displayed at checkout before payment is completed.

How can I track my order?

Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment.

Can I return my order?

Yes. Returns are accepted according to our Refund Policy. Items must be unused, in their original condition, and returned within the applicable return period.

What payment methods do you accept?

We accept major credit and debit cards as well as other payment methods displayed at checkout.

Can I cancel or change my order?

If you need to modify or cancel your order, please contact us as soon as possible.

Once an order has been confirmed and processing has begun, cancellation or modification requests are not guaranteed and will be reviewed on a case-by-case basis. We reserve the right to approve or decline any cancellation request at our sole discretion depending on the circumstances and order status.

What if my order arrives damaged?

If your item arrives damaged or defective, please contact us within 48 hours of delivery and provide photos of the issue along with your order number.

How can I contact customer support?

Email: info@lureshop.net

Phone: +1 (701) 840-6000

Our team will be happy to assist you.